Last updated: February 18, 2026
Welcome to C2 Agency. By accessing or using our website at c2.agency (the "Site") or our AI-powered social media management platform (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
By creating an account, subscribing to our Service, or otherwise indicating your acceptance, you represent that you are at least 18 years old and have the authority to enter into these Terms on behalf of yourself or your business.
C2 Agency provides an AI-powered social media management platform designed for small businesses. Our Service includes:
Our plans start at $79/month for social media automation. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.
To use the Service, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.
Our Service is offered starting at $79 per month for our Social Engine plan, with additional plans available for expanded marketing automation. Email send limits apply per plan: Growth Engine includes up to 10,000 email sends per month and Concierge includes up to 50,000 email sends per month. Pricing is subject to change with reasonable notice.
We may offer a free trial period for new customers. No credit card may be required to start a trial, depending on the current offer. If you choose to subscribe after your trial, you will be charged according to the then-current pricing.
You may cancel your subscription at any time. There are no long-term contracts or cancellation fees. Upon cancellation, you will retain access to the Service through the end of your current billing period.
Subscriptions are billed in advance on a monthly basis. Payment is due at the beginning of each billing cycle. If payment fails, we may suspend or terminate your access to the Service. All fees are non-refundable unless otherwise required by law or specified in our refund policy.
You retain ownership of any content you provide to us, including business information, brand assets, and feedback. By using the Service, you grant C2 Agency a non-exclusive, royalty-free, worldwide license to use, process, store, and display your content solely to provide and improve the Service.
All intellectual property rights in the Service, the Site, and our technology (including software, designs, and content we create for you) remain the property of C2 Agency. You may not copy, modify, distribute, or create derivative works of our Service without our prior written consent.
Content generated by our AI and approved by you for publication becomes your responsibility once published. We do not claim ownership of content you approve and publish to your own social media accounts.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not:
We reserve the right to suspend or terminate accounts that violate these guidelines.
Our Service requires you to connect your social media accounts (Facebook, Instagram, LinkedIn, Threads, Pinterest, Google Business Profile) via secure OAuth or similar authorization flows. By connecting your accounts, you authorize C2 Agency to access and post content on your behalf in accordance with your approval workflow.
You are responsible for ensuring that you have the right to connect each account and that your use of the Service complies with each platform's terms of service and policies. We are not responsible for any actions taken by third-party platforms, including suspension or restriction of your accounts.
We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will use reasonable efforts to minimize downtime and will notify you of scheduled maintenance when feasible.
We are not liable for any loss or inconvenience resulting from Service unavailability.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, C2.AGENCY AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless C2 Agency and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:
You may terminate your account at any time by canceling your subscription through your account settings or by contacting us at support@c2.agency.
We may suspend or terminate your access to the Service at any time, with or without cause or notice, including for violation of these Terms or non-payment. Upon termination, your right to use the Service will cease immediately.
Provisions of these Terms that by their nature should survive termination (including intellectual property, indemnification, limitation of liability, and governing law) shall survive.
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of competent jurisdiction.
We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the revised Terms.
If you do not agree to the modified Terms, you must stop using the Service and cancel your subscription.
If you have any questions about these Terms or the Service, please contact us:
C2 Agency
Email: support@c2.agency
Website: c2.agency